
State Farm® Insurance Agent Lino Amaral
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sage Luna
June 11, 2025
"The service here is Amazing!! Lino and his crew are easy to communicate with and so fun to talk to even if your just calling to pay your insurance bill. I just got my car wrapped and shared it with them a small event but they made it feel amazing and they loved it!! The people here are friendly and are there for you no matter what."
"Sage- On behalf of myself and my entire team, thank you for the kind words about the remarkable customer service you have experienced from my Agency! We value your business and loyalty as a fellow Good Neighbor- please do not hesitate to reach out or leave me a message at lino@asklino.com. Thanks again!"
Rhonda Sanders
May 22, 2025
"Today I needed a copy of my proof of insurance and Ele responded immediately! She is knowledgeable, efficient, genuine and kind and always so helpful! Thank you, Ele!"
"Rhonda- We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Please tell a friend! www.AskLino.com "
Ana DeLacy
May 22, 2025
"Thank you Ele for your professionalism in answering all of my questions throughly and responding in such a timely manner."
"Ana- We’re honored by your positive feedback! We look forward to continuing to provide you with great insurance solutions and exceptional customer service! If there is anything else we can do for your insurance needs, just let us know! www.AskLino.com Edit Draft Response "
Redonda Thomas
May 16, 2025
"I called the office today because I missed placed my ins card. The office quickly sent me the link to State Farm app and emailed my dec page. Thank you for the wonderful service."
"Redonda- Thank you for your ringing endorsement! We are honored to be able to help protect what's is important to you and your family by providing your insurance coverage. I look forward to a long relationship and thank you again for your kind words! Please tell a friend! www.AskLino.com "
Shane Anderson
May 16, 2025
"I recently got car insurance through State Farm and had the pleasure of working with Ele—what an outstanding experience! From start to finish, Ele made the entire process smooth, stress-free, and surprisingly enjoyable. She was incredibly knowledgeable, took the time to explain all my options clearly, and helped me find the perfect coverage that fit both my needs and my budget. What really stood out was Ele’s genuine care and professionalism. She didn’t try to upsell me or rush me through anything. Instead, she made sure I felt confident and informed every step of the way. I left the conversation not only with a great policy but also with peace of mind, knowing I’m in good hands. If you're shopping for car insurance and want someone who’s trustworthy, friendly, and really knows their stuff, I can’t recommend Ele at State Farm enough. Five stars all the way!"
"Shane- On behalf of myself, Ele and my entire team, thank you for the kind words about the remarkable customer service you have experienced from my Agency! We value your business and loyalty as a fellow Good Neighbor- please do not hesitate to reach out or leave me a message at lino@asklino.com. Thanks again!"
Zeenie Chandra
May 16, 2025
"I recently worked with Ele for my car insurance, and I couldn’t be more impressed. From the very beginning, she was knowledgeable, patient, and incredibly easy to talk to. She took the time to explain all my options clearly, answered every question I had, and made sure I felt confident in the coverage I was choosing. What really stood out was how much she genuinely cared. She wasn’t just trying to sell me a policy; she wanted to make sure I was fully protected and understood what I was getting. That kind of personal attention is rare these days. If you’re looking for an agent who’s not only professional but also truly invested in her clients, I highly recommend Ele. She made the entire process smooth and stress-free!"
"Zeenie- Thanks for taking the time to give us a review - and a 5 Star Review at that! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! I am so glad you encountered that value and service from Ele today! Thanks again and please share www.AskLino.com with your friends and family!"
Antricia Kimuyu
May 15, 2025
"I can’t say enough good things about Lino. I appreciate him and all the advice, support and recommendations he has provided to me and my family. Depending on where we have been in our situation, Lino has been able to provide the most sound guidance for how we successfully progress forward. From recommendations on life and home insurance policies to referrals for home improvement contractors. Lino was always willing to talk through any uncertain circumstances we were facing and even willing to take the time to make necessary phone calls on our behalf and in our favor. Lino is kind, compassionate, empathetic, thoughtful, knowledgeable, and reliable. Your specific situation becomes his and he does all things within his power and network, to meet you where you’re at and help and support you. If you don’t have an agent yet, get with Lino. He’s an agent and a partner. Thank you, Lino!"
"Antricia- I am absolutely speechless and humbled. Your kind words encapsulate the entire reason why I do what I do for my clients. It's because of wonderful people like you and your family that I take pride in the relationships I foster with as many of my customers as I possibly can. In a world where insurance sometimes seems to be a 4 letter word until you actually need it, it is my job to convey options to everyone so that they may better protect those things in life that are most important to them. Thank you so much for the wonderful, thoughtful review! I will cherish it forever and look forward to working with you and your family for a very long time! Thank you once again from the bottom of my heart on behalf of myself and my team, we look forward to speaking with you soon!"
Tom Cepernich
May 12, 2025
"Very fast and expertly done changes made to our homeowners policy by Ele!"
"Tom- Thanks for pointing out Ele's efforts and leaving us such a glowing review! We are fortunate to have wonderful customers like you which make it a pleasure to work with you on your home, life and auto insurance needs! Thanks again and tell a friend!😉😁"
Michel Rehayem
May 12, 2025
"Instant action and fast reply. Highly recommended."
"Michel- Thanks for the positive feedback! We look forward to providing you with "ultimate" customer service! And if there's anything we can do for your insurance needs, please do not hesitate to ask! Please tell a friend!"
Susan Hardcastle
April 30, 2025
"I called their office today regarding the increase on my car insurance policy. I spoke with Ele Liddicoat. This lady tried her best to give me every discount possible to lower my rate.(over an hour) Her honesty, professionalism, alongside her very personable personality, not to mention how genuine she really cared about my concerns, gave me the trust I so needed to have to continue my insurance needs with State Farm. In the many years I have spent talking to insurance agencies, by far, she is the one to talk and do business with. I just can't say enough good things about her. This State Farm is very lucky to have someone like her working there."
"Susan- Wow, thank you for taking the time to deliver such a passionate review with wonderful details about the awesome customer service you received from Ele today! I am certainly happy to have her on my team! In these crazy times, with the current chaotic insurance industry in California, it is important to us to do everything we can to explain and make your insurance as affordable as possible. On behalf of myself, Ele and the rest of my team, we certainly appreciate your loyalty to State Farm and my office! Thank you again!"
Gerardo Ochoa
April 25, 2025
"appreciate the great customer service"
"Thanks Gerardo, much appreciated! On behalf of myself and my staff, we certainly appreciate your family's loyalty to State Farm. And it's my agency, in particular, for all of your insurance needs! Please tell a friend! www.AskLino.com "
Nancy Tacconi
April 22, 2025
"Selene with State Farm in Pinole is the best. She worked with my father & i on our homeowners & auto policies & was so helpful. Not only was she able to save us money but she also kept us informed of our options. She's the only reason, that we continue to use State Farm."
"Nancy- Thanks so much for taking the time to leave a review about the great customer service that Selene had provided over the years! We certainly appreciate your loyalty and dedication in continuing to have your insurance with State Farm and my office specifically for all of these years. Much appreciated!"
Brenda Garcia
April 16, 2025
"Mi agente, la señora Ele fue tan amable y muy bien informada. Cualquier y cada una de mis preguntas o dudas fueron contestadas y explicadas en una forma mas facil para nosotros poder entender mejor las policas. Definitivamente muy bien recomendada. Mi familia y yo confiamos en ella y en State Farm"
"Brenda- Thank you for taking the time to give us a review! We look forward to serving you! Por favor, cuéntaselo también a sus amigos y familiares! Muchas gracias!"
Paula Eeds
April 16, 2025
"Ele helped me today easily solving a problem for me. I love that my insurance agent is located in my city that gives me the best service."
"Paula - Thank you so much for your kind words and support! We truly appreciate you taking the time to leave a review. You know we’re committed to providing personalized, reliable service, and it's always great to hear when our clients are happy! If you ever need anything or have questions, we’re always just a call away! Like a Good Neighbor!😁"
M Smith
April 15, 2025
"Quick, Respectful, Responsive and Excellent! Selene has been extremely helpful."
"Thank you so much for the review! We certainly appreciate you allowing us to be your premier insurance provider. Thanks again and we look forward to serving you and your family for many years to come!"
Jheremy T
April 10, 2025
"I had a great experience with Lino Amaral State Farm Insurance. Ele was incredibly helpful in getting my new vehicle insured quickly and professionally. The whole process was smooth and stress-free, and I really appreciated the timely communication. I highly recommend Lino Amaral State Farm to anyone looking for reliable, top-notch service!"
"Jheremy- Thanks again for the great review! You are absolutely right, Ele, does a terrific job! We take pride in our customer service, after all, as the saying goes like a good neighbor! We certainly appreciate your business for all of your insurance needs and loyalty....pease tell a friend!"
Alejandro Pena
April 10, 2025
"Lino's office have always been very helpful and welcoming doesn't matter what my question or issue is. They are always looking for ways to help. I understand that it is a business but their customer service is top notch."
"Alejandro- Thank you for taking the time to provide this wonderful review, an acknowledgment of what I deem as the most important aspect of business, the customer. I certainly appreciate you. Entrusting us with your insurance business that helps protect you and your family from life's ups and downs. We are certainly in challenging times and we appreciate your loyalty! Please tell a friend! www.AskLino.com "
Jennifer Mills
April 9, 2025
"I had a fender bender and there was no damage to the other person’s car. I came home and filed a claim via the app. I went for my estimate and it’s very low so I called the State Farm main number to cancel the claim. I was told that they couldn’t because it had to be investigated. I explained that there wasn’t anything to investigate but I couldn’t get anywhere with the rep. I called Lino’s office and spoke with Selene who contacted the claims office and got it canceled for me. They were making it into WWIII but Selene took care of it. So glad not to have this to deal with this at all."
"Jennifer - I am so glad that Selene was able to help you! Like you, we deal with people every day on their worst days, because they have a car accident, burning homes or deaths in the family- that is our job and why we are "Like a Good Neighbor"! Thank you for taking the time to do the.Review, and I will surely pass it on to Selene. Please share your experience with your friends and have them give me a call or visit www.AskLino.com!"
Marcia
April 8, 2025
"I spoke to Ele on the phone and I’m sure glad I did. She was very professional and quite helpful in resolving a possible rate increase in my premium. She did the math and the calculations showed the upcoming premium renewal was reduced. Therefore, I can splurge on buying two cartons of eggs! Thank you Ele, Selene and Lino… State Farm rocks!"
"Marcia- I love your review! Given the economic pressures we're all facing these days, it is important to know maximize your insurance coverage as best you can. I'm glad that Ele was able to help you do that today! Thanks for being a loyal customer, and please tell a friend!"
Jeff Tepermeyster
April 5, 2025
"Great personality, excellent service! Thank you, Lino!"
"Jeff, thanks for taking the time to give me a such a wonderful review! I do appreciate the kind words and vote of confidence and wish you the best!"
Ann Battin
March 17, 2025
"Lino Amaral, and his team, including Selene Davis, are the best. They are truly there to help their clients, regardless of the insurance company."
"Ann- Thank you for taking time to do the review! it's because of customers like you that we love to do what we do! We are always here for you. Please tell a friend! Www.AskLino.com "
Katrena Prior
March 10, 2025
"Ele is a gem. She was pleasant and was so detailed about sharing valuable information about US Bank Cards for checking, savings, and credit cards. I didn't think discussing bank accounts would be so engaging, but somehow she made it so pleasant and informative! Thank you, Ele!"
"Katrena- Thanks for the review! At my agency, we pride ourselves on providing the ultimate and customer service.I'm glad you received that!"
Lakeside Patio & Grill
March 8, 2025
"When I called I spoke to Ellie - she was so helpful and kind. She referred me to Selene the Insurance Guru. This office is truly ran as a team. These ladies are AMAZING! They will get you the information you need to help you sleep better at night; between, auto and Life Insurance they have it covered. I also learned that I can apply for a US Bank Credit Card, Savings Account or checking account here. This is your one stop shop! Way to go State Farm! This is the best neighborhood office!"
"I'm so glad you had an AWESOME experience with my team, thanks for the great review! My office prides itself on providing accurate information about the various insurance products we offer and advise our customers on financial services like retirement and education planning as well! Thanks again and please tell a friend! www.AskLino.com "
Jeff
March 7, 2025
"Ele at Lino Amaral's State Farm office in Pinole Ca. is very easy to work with and gives clear answers. She is also gentle when dealing with novice customers unfamiliar with formal insurance terms or issues. This is a friendly office with a more relaxed affect than is usual for the insurance industry. Given a choice call them."
"Jeff, thanks for taking the time to do the. Review and share the kind words about my staff in our process. That's what I like to hear! We certainly appreciate you. Choosing state farm for your insurance business and my agency in particular. As a small business owner, I would certainly appreciate if you could share your experience with your family and friends.Thanks again! www.AskLino.com "
Terri Simpson
March 5, 2025
"Outstanding insurance company. There very patient with customers. Ele and Selene are on point with any information needed and always get back to you ASAP. Please keep up the outstanding work we need see of this in this world .😊"
"Terri- Thanks for the great review! We certainly appreciate helping customers like you better understand the the world of insurance we are all paying for, particularly in these challenging times. Thanks again and please share your experience with friends and family- we really appreciate referrals! 😁"