State Farm® Insurance Agent Lino Amaral
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Diego Armando
September 26, 2025
5
out of
5
rating by Diego Armando
"I had a great experience. The team was very kind, polite, and helpful throughout the whole process. They explained everything clearly and made sure I understood all the details. I really appreciate their excellent customer service and professionalism. Highly recommend!"
We responded:
"Diego- Obrigado meu amigo, thanks for the great review! As an agency owner, I take great pride in our customer service and thrilled that you experienced that. Please share your experience with your friends and family! Outra vez, obrigado! www.AskLino.com "
Blesilda Llorente
September 23, 2025
5
out of
5
rating by Blesilda Llorente
"It was nice meeting Ele today. She was able to help me with my request. I had a pleasant visit at this State Farm office."
We responded:
"Blesilda- Thanks for the great review! As an agency owner, we take great pride in our customer service and thrilled that you experienced that. Please share your experience with your friends and family! www.AskLino.com "
Sean Amaral
September 22, 2025
5
out of
5
rating by Sean Amaral
"I had an overall great experience with Lino Amaral and Selene. They helped me find a great deal on auto insurance as well as renters insurance when I needed it. Also Selene was very helpful in helping me find a new agent when I moved states."
We responded:
"Thanks for the great review Sean! We like to think we treat all of our customers like family and you are no different! I really appreciate you trusting me with your insurance all these years! But we need to get that life insurance done.Especially now, while you're young and healthy!"
Ele Liddicoat
September 19, 2025
5
out of
5
rating by Ele Liddicoat
"State Farm in Pinole is the best! Lino has provided excellent services to me and my family. Having Selene available with any questions we may have has helped ease my life. I highly recommend them for all your insurance needs. Did you know they have PET Insurance too?! They care about your needs and it shows with every contact. They are community based and I'm so happy to be with them. Call them with any Life Insurance questions too. They are ROCK STARS!!"
We responded:
"Ele- Thanks SOOOO much for the glowing review! We are honored to be able to have you and your family as long-time loyal customers! Selene, myself and the rest of my team look forward to being able to serve all of your family's insurance needs for a very long time! Once again, thanks for the shout out and the 5 star review- it is much appreciated!!!"
Erik B
September 19, 2025
5
out of
5
rating by Erik B
"Big hugs for Ele at State Farm! 🤗 it’s like your BFF for your car 🚗❤️ - always got your back, super helpful, and make claims a breeze! 🙌 Highly recommend for peace of mind and a big smile!" 😊"
We responded:
"Erik- Thanks for the great review and pointing out Ele's exceptional customer service! Thanks again and please share www.AskLino.com with your friends and family!"
K M
September 19, 2025
5
out of
5
rating by K M
"Selene has been the greatest help. Probably would have went somewhere else if it wasn't for her."
We responded:
"K - Thanks for the great review and singling out Selene's expertise and efforts in what can be somewhat difficult situations when it comes to insurance to deal with! We take great pride in our customer service and I certainly appreciate your loyalty in sticking with us at State Farm in general! Thanks again and please tell a friend!"
Nakia Foskett
September 19, 2025
5
out of
5
rating by Nakia Foskett
"Ele made it a quick, easy, and stress-free claim process! They have an app that guides you through it all. Thanks Ele for helping me get the app🚗💯 Heck yea!"
We responded:
"Nakia - Thanks for taking the time to give us a 5 Star Review! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
DARBY BEETHAM
September 10, 2025
5
out of
5
rating by DARBY BEETHAM
"5 STARS ISN'T ENOUGH!!! 🚗💥 I'm absolutely IMPRESSED with Lino Amaral’s staff. Ele and Selene are the best!!! 🤩 The rates are affordable, the customer service team is outgoing and super helpful. Having to add three autos was a breeze! 🌬️ 🚗💪 From start to finish, I'm so impressed! 👏 Highly recommend to anyone looking for stress-free, budget-friendly auto insurance! 😊💕" They communicate through text too to make your life even easier!"
We responded:
"Darby- Thanks for the kudos and appreciate you entrusting myself and my team in taking care of all of your needs as it relates to your insurance and financial services. We appreciate your business and please tell a friend! www.AskLino.com "
Alanna Williams
September 10, 2025
5
out of
5
rating by Alanna Williams
"I’ve had a great experience with State Farm. Their customer service team is always responsive, friendly and helpful. They make the process simple and stress-free. Big thank you to Ele for always being a phone call away."
We responded:
"Alanna- Thanks for taking the time to give us a review - and a 5 Star Review at that! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Abby Troughton
September 4, 2025
5
out of
5
rating by Abby Troughton
"Has been such a huge part in my family’s move, always available to assist me with any questions or logistical concerns. I’m super appreciative!!!"
We responded:
"Abby- We are so glad that you are part of our Agency family! We try to provide exceptional customer service while exceeding the typical expectations of a insurance agency. Please tell a friend and I look forward to our on-boarding meeting! www.AskLino.com "
Clifford Abdin
September 4, 2025
5
out of
5
rating by Clifford Abdin
"Called in to have this office review my current policy. Ele was informative without being pushy. She answered all of my questions, and it appears I’d be able to secure a better rate with them. Seriously considering moving my policy based their prices and customer service."
We responded:
"Clifford Thanks for taking the time to give us a review - and a 5 Star Review at that! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family! "
Laureen B
September 3, 2025
5
out of
5
rating by Laureen B
"Sept. 3, 2025 Had absolutely the best experience with Ele! Polite, friendly, few laughs , quick and easy and I might say very efficient. I always feel my time is just as valuable as the person I’m speaking with so it was easy with Ele. And I might say I SAVED $$$$ Thanks Ele / State Farm ☺️"
We responded:
"Laureen- Thank you for taking the time to give us a review and for your kind words! On behalf of myself, Ele and my entire team, we look forward to serving you and your family's insurance and financial services needs for years to come! THANK YOU again and please tell a friend! www.AskLino.com "
Heather Gibson
August 18, 2025
5
out of
5
rating by Heather Gibson
"I have had to call in a few times and every time I do, I receive help promptly. During the three office visits I have had, everyone is welcoming and they took the time to fully review my policies. No one rushed me. I was given information on what my current coverage is and if there were any suggestions to change it. They are all welcoming and knowledgeable."
We responded:
"Heather- Awwww Thank You! Thanks for taking the time to give us a review and for your kind words! It is because of customers like you that we do the things we do!!! Please tell a friend! www.AskLino.com "
Dianna Gonzales
August 18, 2025
5
out of
5
rating by Dianna Gonzales
"My experience with Ele at this office has been exceptional. She is prompt and responsive and always there to help me! I appreciate her kindness and wouldn’t have insurance anywhere else! Thank you Ele for all you do!"
We responded:
"Dianna- Thanks for taking the time to give us a review - and a 5 Star Review at that! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
irene press
August 13, 2025
5
out of
5
rating by irene press
"I received a notice from State Farm. I am a client with Lino State Farm Insurance in Pinole. I immediately panicked because of watching the news it’s always saying state farm something and it’s usually alarming. People are getting canceled so I panicked and thought oh my God it’s happening to me too. I called the office and talked to a little girl named Elle and Selene they called back right away. They are always right on it and so helpful and so knowledgeable. I so appreciate them and I am blessed they have my back. It turned out to be a renewal notice. I got my self all work up for nothing. The point being this office is a blessing and you will love all these gals and their boss of helping you with your needs of insurance issues."
We responded:
"Irene- Is it because customers like you that myself, Selene and Ele all love what we do and take pride making sense of insurance to all! Thank you again so much for being a wonderful customer and appreciating my team's efforts to provide exceptional customer service and even more, taking the time to leave us a review about it! Thanks again and please tell a friend or a neighbor!"
Nancy Tacconi
August 13, 2025
5
out of
5
rating by Nancy Tacconi
"Selene with State Farm in Pinole is the best. She worked with my father & i on our homeowners & auto policies & was so helpful. Not only was she able to save us money but she also kept us informed of our options. She's the only reason, that we continue to use State Farm."
We responded:
"Nancy- Thanks so much for taking the time to leave a review about the great customer service that Selene had provided over the years! We certainly appreciate your loyalty and dedication in continuing to have your insurance with State Farm and my office specifically for all of these years. Much appreciated!"
Jagadeesh Marella
August 8, 2025
5
out of
5
rating by Jagadeesh Marella
"I had a wonderful experience working with Ele at State Farm. She was incredibly helpful and friendly throughout the process of setting up my new auto policy. I really appreciated that she took the initiative to reach out and help add other drivers to the policy, making everything smooth and stress-free. She answered all my questions clearly and patiently, ensuring I understood every detail. It’s rare to find such attentive and proactive service — I highly recommend her to anyone looking for a reliable and caring insurance agent!"
We responded:
"Jagadesh- Thanks for taking the time to give us a review! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Kim Dixon
August 5, 2025
5
out of
5
rating by Kim Dixon
"Today Lino’s assistant Eli Liddicoat helped me with paperwork I needed ASAP. She was very helpful and we were able to complete requested necessary paperwork in a timely matter. Thank you Eli!"
We responded:
"Kim- Thanks for taking the time to give us a review - and a 5 Star Review at that! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Vicky Shelton
August 1, 2025
5
out of
5
rating by Vicky Shelton
"Extremely professional, friendly, helpful and responsive."
We responded:
"Vicky- Thanks for taking the time to give us a review - and a 5 Star Review at that! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Anthony Keys
July 25, 2025
5
out of
5
rating by Anthony Keys
"Spoke with Lino Amaral yesterday while servicing his hvac equipment and man he’s a great guy. Super easy to talk to and extremely informative especially for a young guy like myself. I highly recommend reaching out to him if you have any questions or need something done both honest and correctly."
We responded:
"Anthony- Thanks for taking the time for the review! The feeling is definitely mutual on how you handled yourself professionally, as a representative of Service Champions. I take great pride and trying to educate everyone. I meet about the ins and outs of insurance and how important it can be during a lifetime. Please tell your friends and family and do not.Hesitate to reach out if you need anything else! www.AskLino.com "
Jr Vega
July 18, 2025
5
out of
5
rating by Jr Vega
"Many years of great service… highly recommended. Always looking out for the customers best interests. Great advice and guidance. I’ve been with State Farm for over 20 years."
We responded:
"Jr - Thanks for taking the time to give us a review - and a 5 Star Review at that! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Maria Avalos
July 16, 2025
5
out of
5
rating by Maria Avalos
"I got my insurance done with Ele and she was really patient, kind. She made everything so much easier and faster!"
We responded:
"Maria- Thank you for taking the time to give us a review and for your kind words! On behalf of myself, Ele and my entire team, we look forward to serving you and your family's insurance and financial services needs for years to come! THANK YOU again and please tell a friend! www.AskLino.com "
Michael Brateng
July 12, 2025
5
out of
5
rating by Michael Brateng
"Ele was easy to talk to, went through my needs and pricing. Very easy to work with. I highly recommend this office and Ele is awesome"
We responded:
"Michael- Thanks for taking the time to give us a review - and a 5 Star Review at that! We take pride in our customer service and the auto, home, life and business insurance we provide to people just like you! Thanks again and please share www.AskLino.com with your friends and family!"
Arnel Salvador
July 10, 2025
5
out of
5
rating by Arnel Salvador
"Staff are very helpful of your needs and actions immediately. Many thanks to Ele Liddicoat ❤️"
We responded:
"Arnel- Thank you for taking the time to give us a review and for your kind words! Even when we cannot solve everyone's issues, we at least try to point you in the right direction to a solution with a smile! Thanks again and please remember us next time! www.AskLino.com "
radchick
July 1, 2025
5
out of
5
rating by radchick
"We have been with Lino for years. I trust that they know everything that I need for my home and auto coverage. The office is attentive to me and will help me with things that I don't understand, with ease! Thank you for being there for us, you are something I can count on."
We responded:
"Sharon- Thank you for taking the time to give us a review and for your kind words! Even when we cannot solve everyone's issues, we at least try to point you in the right direction to a solution with a smile! Thanks again and please refer us to your friends and family! www.AskLino.com "